Frequently Asked Questions
You’ve got questions, we’ve got answers.
About OTSC and eligibility
OTSC is a support platform led by Occupational Therapist Juané Raats, providing professional resources that support Healthcare Practitioners and their Practices.
OTSC Home Programs are for the sole use of registered Occupational and Physiotherapists.
These resources are intended for Medical Practitioners, Occupational and Physio Therapists.
No. OTSC Home Programs are professional-use Resources and are not offered as general public self-treatment products.
The Home Program restriction is for registered Occupational and Physio Therapists. If you are unsure whether you qualify, contact OTSC before purchasing.
Products and purchasing
Choose a product, check the professional-use requirements, review and accept its terms in Podia and complete checkout. Access to the resource is then provided through Podia.
No. Only resources shown as available in the Podia store can currently be purchased or accessed. Other resources will be introduced in later phases.
You can browse multiple products in the Podia store. The exact checkout process for multiple items depends on the current store configuration.
Select Shop & Resources on the OTSC website to browse the items currently available in the Podia store.
Yes. Where an item is marked Free in the Podia store, use its product link and follow the access steps shown there.
Each Podia listing explains the resource and what is included. Review the description and professional-use conditions before proceeding.
Using OTSC resources
Yes, you can purchase the Program once and use it in your practice with all your patients, without needing to purchase it separately for each patient.
No. The treating professional remains responsible for assessing suitability and supervising appropriate clinical use.
Do not forward or distribute purchased OTSC resources to other practices unless the specific licence expressly permits it. Review the applicable licence terms.
Resale or modification of underlying OTSC material is not permitted unless the specific licence expressly grants that right.
Only where the product licence expressly permits practice branding or a separate cover; underlying content remains OTSC intellectual property.
Access, payment and support
The resource is accessed through Podia using the instructions associated with your purchase.
The available methods appear during checkout in Podia.
Due to the digital nature of our products, all purchases are considered final once payment has been completed and the product has been made available for download. Refunds are therefore not offered.
OTSC resources are for eligible professionals. Further details on registration-number requirements will be confirmed by OTSC.
Use your existing Podia access details or the access instructions issued with your purchase. If you have difficulties, contact OTSC.
Contact OTSC through the website Contact us page and include the product name and the email address used for the purchase or access request.
